Week 17 Wrapping it Up
During
the course of this semester my perception on the different social media user accounts, has completely
changed since the first day of semester. When started the class the only social
media I had ever used was Facebook to connect with friends and family. My
purpose was purely recreational use to share images, content and video clips
that had been shared million and one times. I never really put too much thought
into the potential of social media and how it can grow your business quickly
and efficiently. The analytics that that are available for all social media is
amazing how many metrics are closely followed and used to gear business
practices in the right direction. Learning how to use these features and
benefits offers many paths to grow the business in variety of metrics.
For the class I created a fictitious
business Niccos Grecko Gyros which was a mobile food truck company that
serviced North San Diego County. I created 3 social media accounts on Facebook,
Twitter and Tumblr. Each profile I masterminded unique strategy to
shape the image of my brand. Facebook business account was used to create
followers of Greek enthusiasts, self-reflection, and shared health blogs. As
grass roots company, I wanted to build organization that is revolved around
providing a fresh organic menu and giving back to the communities in which we
service. The more quality content that I provided, the more trust and
dedication I built amongst my site visitors. Twitter has created unique experience
to share products and services with Tweets and follow guests and organizations
in the similar industries. The use of short amount of text and high quality
images is great way to engage potential customers and build following by
industry leaders and other small businesses. Tumblr was strictly to share high quality images of my menu items and Greek cuisine.
Networking is key component to
operating any successful business and social media has created several vehicles
to be global presence. Building strong email list and build referrals from preexisting
customers is essential to business growth. Posting content on in a timely and
strategic method is the new modern way to advertise and market products and
services. TV and print ads in magazines and newspaper are effective way to
create brand recognition anymore. Consumers want to conduct business with
company that share similar values. Small Mom and Pop establishment that makes
you feel like your transactions are making difference in community. Nobody
wants to willingly do business with a faceless money grubbing corporate entity
that only cares about bumping up their revenue stream and screwing over their
employees.
Everything in life is about
timing, discipline and hard work to reach end goal. Setting objectives and
monitoring metrics while surrounding your company with honest hard working
employees who care about your mission and values. Trending in right direction
sharing ideas and valuing team members. Business is no different than plant it
starts with a single seed and dirt. Without water, fertilizer and due diligence
the plant will sure wilt and die. The most valuable asset for any business is
the face of the organization and that is the employees. When team members are
happy they are productive. In turn they will put forth maximum efforts to make
sure customer’s needs are meet and will create surprise and delight factor.
Growing as a team and share ideas and concepts for the growth of
the company. Successful organizations focus on bring in top talent that all
work towards common focus of providing the best service they can. In my
personal and professional life my best experiences have come in small group
settings or small business entities that care about employee’s ideas and
opinions to better serve customers. This class was excellent resource to better
understand just how intricate social media decision can be driving the right
traffic to platform. This class has been stepping stone toward understanding
the basics of working with variety of platforms to create strong following.
Understanding the demand in the marketplace and how you will shift potential
customers to do business with your company is daily grind and evolving process
that is fundamental to survival of the fittest.
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